Backup copies of each server are taken daily in the early hours of the morning, starting around 2am.
Website owners can use the hosting control panel to take their own backups as well at any time. Please ensure these backups are kept on your own hard disk. If you leave them on the server they will take up the space you have paid for storing your website.
On the Brisbane Linux server the daily backups are available for use by the website owner to restore the website, email accounts etc., or to download to their hard disk.
These can be accessed in cpanel – Files – R1Soft where you can choose the day then browse the folders or databases to restore or download.
For the Brisbane Windows server or the Sydney Linux server the system backups are only accessible by the techs.